Privacy Notice

NWF Group PLC, Wardle, Nantwich, Cheshire CW5 8BP is the data controller for the purpose of the [Data Protection Act 1998/Data Protection Act 2017] and any amending and replacement legislation from time to time in force, the General Data Protection Regulation and any and all domestic legislation implementing the Regulation into English law.

We may process the personal data (including sensitive personal data) that we collect from you in accordance with our Privacy Policy . In particular, we will use information we hold about you for the purposes of carrying out any of our obligations under a contract between you and us, for example processing your application for our services or products, to provide you with further information on selected goods and services. We may offer where you have consented to receiving marketing material from us as a Bi-Monthly newsletter. Or we will notify you of any changes to the services or products under any agreement between us and in order to comply with our legal and regulatory obligations.

Example of processing based on legitimate interest that the entity carries out.

We will collect and retain information about you during your use of this Website, including information you give us. For example, where you contact us or on our live chat facility, we will collect and retain the contact information you provide to us. We will need to process that personal information in order to respond to your query and have a legitimate interest to hold that information in order to respond any questions you may have and/ or to provide you with our newsletter. We will also retain and use information we collect about you, for example any communication and or marketing preferences.

We need to process the information we collect from you and have a legitimate interest to use that information in resolving your query and will not be held by us unless you become a trading customer. This information will be held by us for six years if you become a trading customer. Where you have consented to us processing for marketing purposes, we will only process your data In accordance with the terms of that consent.  Further, you may withdraw such consent and change your marketing preferences at any time by contacting any member of our team, or the office number on 01524 542600.

Example of processing based on entering a contract

Where you order products or services and/or set up an account with us, we will collect and retain this personal information.  We will be required to process your personal information to fulfil our contractual obligation to supply the products or services, and we have a legitimate interest in holding this personal information to inform you of any updates to our services or on any updates in relation to your the products and services that we supply from time to time.  This information will be held by us whilst the contract between you and us remains in effect, and for six years following. Where you have consented to us processing for marketing purposes, we will only process your data in accordance with the terms of that consent.  Further, you may withdraw such consent and change your marketing preferences at any time by contacting any member of our team, or the office number on 01524 542600.

 

For more examples of information we will collect about you, please see our Privacy Policy.

We will take all reasonable steps to ensure that your data is treated securely and in accordance with the Privacy Policy .

We may disclose your personal information to the NWF group, any of its entities, credit reference agencies, subcontractors, and selected advertisers. For more information, please see our Privacy Policy.

You have the right to ask us not to process any data for promotional or marketing reasons.  You also have the right to ask what personal data we hold at any time.  For more information on your rights, please see our Privacy Policy .

Please address any questions, comments and requests regarding our data processing practices here.